Welcome to this Miappi How To tutorial. In this tutorial we’ll show you how to use our Moderation settings and apply them to your Miappi social wall.
Navigate to the Moderate page via the left hand side menu. Here you will be able to access and configure setting for your rules engine.
By selecting the Hide posts containing words from the Global Banned Words List option, posts containing these words will be banned and will not appear on your wall.* Alternatively, users can leave the post as hidden or delete it.
*All banned posts will appear on the Moderate page. You will be able to review this list and unhide any posts you would like to appear.
The Moderate page also lets you turn off commenting on your entire profile. This gives our users more control over their live display.
If you are connected to other feeds and hashtags then you can hide posts that you don’t want to appear*, separate options apply to Display and Website mode. If you would like your moderation’s to apply to both your Website and Display then simply select Mirror moderation between Website and display.
Below the Moderate tab will be an option to block users*. If you feel that a user is posting content endlessly then you will be able to ban them from your feed, but don’t worry, the option to unblock a user will be available for you when you’re ready.
The Rules Engine is a customizable moderation feature to help to manage the UGC shared on your Miappi more efficiently. Begin by clicking on Create Rule.
Once you have given your rule a name, below you will see an option to add Rule Conditions. Here you will see 3 options as to what type of rule you want to add.
- Text Rules: Create rules which will be based on the text portions of content which includes captions, sources and usernames. Set rules to scan posts for certain words, mention and hashtag threshold percentages.
- ImageScan: Intelligently scans and classifies images into thousands of categories (e.g., “sailboat”, “lion”, “Eiffel Tower”). Once it has done this, this feature will has the ability to filter out posts to appear on your social wall based on the criteria you set here.
- Sentiment Analysis: Miappi Sentiment analyses all aspects of social media content pouring into your dashboard and then puts those posts into categories based on rules you set. You can tell Sentiment to Show or Hide content or Add to Folder depending on what the sentiment is.
Apply to either your Website Mode, Display Mode or both and select Hide in the On Match setting. Give your rule a rating of importance with 1 being the highest, lastly activate your rule by clicking on the circle next to Rule is active and click Save.