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Case Study


Freeman EMEA, a subsidiary of Freeman, the world’s largest brand experience company, has been using Miappi since late 2015.  Freeman use Miappi for both Internal Communications solutions and international events in London’s biggest venues.

At their event stand at Confex 2016 in Olympia London, Freeman wanted to challenge people to test their event management knowledge.  Miappi made the process of collecting attendees’ questions via social media extremely easy. Whilst our audience engagement functionalities meant that Freeman were able to interact with visitors both physically on their stand and digitally directly over social media. Freeman were able to showcase their expertise and was a smart way for them to start conversations with a large number of event professionals.

Miappi’s intelligent platform played a crucial role in enhancing their attendees’ experience and making Confex 2016 a huge success for Freeman. Following the success of the conference, Freeman decided to utilise Miappi’s visual marketing platform in more marketing channels, namely their internal network of digital screens as well as their corporate website, which resulted in further establishing a stronger relationship between the two companies.

418% decrease in the main site’s bounce rate

Having used Miappi’s solution for Digital Signage networks for more than 18 months, Freeman has been empowering its UK workforce with key information around company latest news, photos about social internal events, and even corporate acquisitions and awards! Miappi has been critical in helping Freeman to engage with and motivate its employees by boosting their job satisfaction, productivity and ultimately making them brand ambassadors.

38% increase in average number of pages per session’

When it comes to the Freeman UK website, since the implementation of Miappi’s solution in March of 2016, the results have been notable. Comparing the first five months of the integration with the same period of time this year, the site’s bounce rate has decreased by more than 418%. Not only that but there’s been a 5% increase in new traffic, which is demonstrated by a further 11.4% increase in new users, 7% increase in new sessions and a 38% increase in average number of pages per session.

11.4% increase in new users

decrease in the main site's bounce rate
increase in average number of pages per session
increase in new users

Contact us: Why not get in touch to discuss how Miappi could help you increase the reach of your social media? Miappi Ltd. Level 5 22 Upper Ground London SE1 9PD Tel. +44 (0) 203 6374360